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Xbox Support Forum Guidelines
Welcome to the Xbox Community Support Forums. This forum exists to provide support to Xbox and Xbox related applications to users worldwide. Before navigating through the forums, please read the usage guidelines. These guidelines are in place for the good of the community and to improve your experience here.Please do:Check out the Microsoft Community Code of Conduct which applies to all Microsoft Community users for additional information regarding dos/do nots and examples of what may get you bannedReview the Xbox.com Terms of UseInclude descriptive titles and details about an error you’re rec
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Game Release Known Issues
Hello gamers! As always, we continue to prepare for the build-up of games launching over the next few months. We understand that, at times, things can go wrong, and we want you to know that we're working to resolve frustrating experiences reported to us by the members of our Xbox community. Keep an eye on this list for updates to existing issues, along with any new problems that may come up as new games are released. Additionally, please make sure to check out Xbox Support for a wealth of information that may assist you
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Minecraft support information
The Minecraft experience covers a variety of games and services on multiple platforms with different teams providing support for different scenarios. This post is intended to provide some clarity for our customers when needing to reach out for support based on the issue you are facing. My hope is to ensure you get the right support quickly rather than needing to be redirected because we weren't clear in advance.This information applies to the following products:Bedrock versions of Minecraft, which typically have the platform name in the title such as Minecraft for iOS, etc. Minecraft Java Edit
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I never got my free rewards
I bought Minecraft but never got the 5$ gift card or in game cosmetics and I can’t contact customer support without waiting for an hour.
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Trying to link my microsoft account in minecraft for ps5 and it’s not working.
Hello.I’ve wanted to play minecraft on the ps5 just to get on the live event with everybody, but I can’t because the microsoft login process wouldn’t work. I’ve tried:1.) Changing the email address attached to my psn2.) tried to change the email address attached to the microsoft account linked to this game - didn’t work because it wouldn’t allow me.3.) Made whole NEW psn & microsoft accounts with the same email just so i can play, didn’t work.4.) CLEARED AN ENTIRE DATA CACHE INCLUDING MY PREVIOUS WORLDS IN HOPES I CAN LOG IN BUT IT HASNT WORKED. I’m seriously at a loss because I wouldn’t c
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¿Que hago si canjee un codigo y ya paso 1 dia y no me han dado mi recompensa?
Hola, canjee un codigo de Mcdonalds x Minecraft que era la de "Casco de papas fritas" al canjear el codigo deberian darme la skin pero ya va mas de 1 dia y no se me ha entregado mi skin, ya intente canjear el codigo de nuevo pero me dice que "el codigo ya fue canjeado" y a mi no me han dado mi skin, alguien me ayuda?
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i need help i have this type of error i cant resolve it idk why microsoft cant fix this...
I have this type of error idk what to do
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Minecraft dont appear in my new laptop :(
Hello I'm cristian and I have a problem with minecraft, it happens that a long time ago to be specific years I redeemed a code for minecraft for windows on a laptop and well on that laptop I can play it and download it as much as I want but today I changed laptops and I put the same account to download minecraft but it appears to me that I have to buy it being that it is the same account of my old laptop it appears to me In Microsoft Store and in the new one dont appear,i alredy try to restart and do everything but it still does not appear it says i have to buy it, someone would know how I do
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Blocked microsoft account
I'm writing this post on behalf of a friend, her account for Microsoft has been locked a couple of weeks ago, she had no authenticator or the correct number connected to her account (She isn't really well versed in added protection on things). The questions they are asking she is able to answer correctly, I.E regarding emails she still has access to her emails so she is able to give exact wording for this. It asks for Xbox live ID which she has correct because it is her Xbox. Etc etc. So shes filled out the form a few times which got declined but now she isn't even receiving a reply, she has d
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i want to change my email adress but its say This email is part of a reserved domain. Please enter a different email address. how i can fix it
the reason:i used my microsoft account to use epic games account i changed my microsoft account adress but i forget to update the email in epic games one i cant sign in to epic games beacuse its send email to old email adres now i want to restore the email but when i want to change it its show me this This email is part of a reserved domain. Please enter a different email address.can you help meENGLISH IS NOT MY FIRTS HOW LANGUAGE
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Will Omori be relisted on the xbox store?
Omori was delisted from the xbox store almost two years ago, and despite posts that this was working to be resolved, there has been no further communication on the subject since August 2023. Has Omori been permanently suspended from the xbox store, or are there any ongoing attempts to relist it?
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Xbox Game Official Clubs Showing No Captures
Game Card > Go to official club > Watch (tab) > *loading spinning circle* "There are no captures from this game yet." (not true). It seems to be loading and showing the content sometimes, but then failing again - mostly failing for a couple of days. My Xbox Internet speed test says 139/24Mbps for Download/Upload, so seems good. I have held the XSX power button for 10 seconds (from being on) to clear the cache, and also cleared the Blu-ray persistent storage (apparently that can fix some stuff, bizarrely, even though I have never put in a Blu-ray disc). Cheers.
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Tried to download certain DLC content onto a different Xbox on the same account and it won't appear. What do I do?.
Recently I tried downloading Payday 2 content from my Xbox series x to my series s and for some reason certain DLCs won't transfer. I understand that certain DLCs have been delisted due to copyright but I paid for them and I have full access to them on a different Xbox under the same account. I've tried checking my payment history already but it's farther back than it will go, I've tried checking the games management but it won't show those DLCs. I'm wondering if there's any way to actually prove that I bought these before they became delisted and should be able to redownload them.I've already
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My account has been hacked?!
I have been having issues signing onto my main microsoft account on here I keep getting the error code AADSTS50000 now I can’t sign into my xbox account, i tried removing it then signing back in because it’s not a password issue, but it just takes me to my xbox home screen no error issues please help me i had someone threaten me a few days ago and i assumed it was an empty threat but still changed my password and put security measures on my account please just help me get back into my account
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I own a Xbox 360 and wanna buy a game
So I wanna buy a game from the market store website. But I am not sure if it will be still be downloadable to my xbox 360 without having the option to use the market app anymore because it has been deleted. i was still able to download the game from the purchase tab on my account from my xbox 360. Would I be able if I would buy from the web-browser (google chrome) Sonic Unleashed from the 360 era. Would I be able to download it from my account like I did with my other games too?
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Xbox login problems
So, when i try logging in the xbox app i have found some problems, as soon as i try logging in the app with my account that works it just shows me an xbox live popup that says You are not connected to the internet, please check your internet connection while i obviously AM connected to the internet and writing this, not only that but it does not let me go in any section that digs deeper in the app without the no internet connection popup and to be frank i dont know how to solve this i have tried resetting the mc store and xbox app completely and it still isnt working, although my xbox account
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Xbox one controller keeps disconnecting
Right I'm dead set about to buy a ps5 unless this gets fixed. My controller will disconnect every 5 minutes and won't reconnect for another 2 minutes and I have no idea what's going on. Both Xbox and controller are updated to the most recent update, fix your **** Microsoft. Ruining my gaming experience and I guarantee I'm not the only one with this issue
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How do I fix the “no data storage space left” on Minecraft when I in fact do have data storage on my Minecraft and also my Xbox
When I try to play my world it loads like normal and then it tells me that I don’t have storage space, I don’t have any other worlds besides this one and 2 others and all of them together hands up to like 700 MG, there is also like 450 GB free on my Xbox one S. I am very confused on why it says u don’t have any storage when I have so much and yet it says that and I can’t access my world
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Mi xbox one está muy lenta
El otro día formatee el Xbox pero conservando los videojuegos, desde esa vez mi Xbox a estado demasiado lenta, se sale de los juegos e incluso no cargan las texturas o se cortan los sonidos, la volví a formatear está vez borrando todo, pero sigue igual :(
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My email has been disconnected from my Minecraft Java and Bedrock account and I don't know what to do
So about a week ago I was using my laptop as usual when all of a sudden it froze. When it restarted, a random Outlook account had taken over as my admin account. Freaked out, I quickly rushed to restore my primary email as the admin account but whenever I tried, it said my email didn't exist. So I ended up setting my alt email as my admin email. Anyways, after that I go to play Minecraft and that's when I notice that my account had been logged out. This happens sometimes so I tried to relog in. But when I tried to log in, it said my email doesn't own a Java account even though my mom purchased
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I am not able to log into my Minecraft account because it says someone else is linked to it
I am not able to log into my Minecraft account because it says someone else is linked to it
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Escalation Team
I contacted a live agent who guided me through steps and instructions to try and recover my account back because I was hacked and they changed my email. The live agent said that most people are able to get back into their account after changing the email. I received an email from the Escalation team saying that their response time is 24-72 hours. It’s been a few days and I haven’t heard back. I just wanna play Minecraft. I did not spent 30 dollars just to play for a few months and get hacked. Please help. I’m getting more miserable.
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не активируется подарочный код.
Здравствуйте я купил игровые наушники HYPER X CIoud Stinger 2 Core, там был подарочный код. но так заклеен, что когда стирал повредил одну букву, теперь не могу активировать, пишет ошибку
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