My email has been disconnected from my Minecraft Java and Bedrock account and I don't know what to do

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I am sorry to hear about this issue. If you are getting an account that does not exist, it could be that the email address sign-in preference was changed. Typically, if there are any changes on the account, you’ll receive an email indicating the change and it will take 30 days before it will be completed. Here are the steps that you can try:

Step 1: Recover Your Email Address:
Visit this link: https://support.xbox.com/en-US/help/account-pro... for guidance on recovering or identifying your email address.

Step 2: Use Security Information:
You can also use this link: https://account.live.com/username/recover to check if alternate security information, such as a phone number associated with your account, can help you regain access.

Step 3: If you have the Credit Card on file and used it to purchase something, you can use it to investigate to get the partial email. To do so, create a new account > Sign in at https://account.microsoft.com/billing/payments > Under "Don't recognize a charge on your bank statement?" click Investigate. Add the card that was linked to your previous account. This will display all transactions made with this payment method, including those from another user on their own account. Locate and click on the transaction that matches the amount on your card to view more details. You will see a partially censored email address. Check if you recognize it or ask others in your household if it looks familiar.

If the above steps don’t work, unfortunately, we’re unable to retrieve or provide your email address information. Please note that Xbox Support cannot disclose this information, even if you know your gamertag.

Please note that this is an online public forum, and while we help fellow gamers by sharing our knowledge and experiences, we do not have access to any accounts.

I hope this information helps! Let me know if you have further questions.

I still have access to my main gmail account that owned my Minecraft account but I just realized that the hacker somehow removed my email from accessing my Minecraft accounts. Because when I went to check what other accounts were under my email there was a random Outlook account (mind you I never used Outlook before) associated with my email. I just need help recovering my mc account or if I should just lose hope and tell my mom that I won't ever get that account back.

Hi Amir! You’ll need to locate the Outlook account in order to submit an account recovery request. Please follow the steps mentioned above to check for the complete email address, which you’ll need for the recovery process.

Once you’ve identified the correct email, you can submit the recovery request using this link: https://account.live.com/acsr.

When filling out the form, please make sure not to leave any fields blank. If you're unsure about certain details, it's best to provide your most accurate guess. Once the form is submitted, the Microsoft Account Recovery team will reach out to you via email to assist with recovering your compromised account.