I have stopped receiving any emails in Outlook - either on the desktop app or online. I am still able to send emails. I tried suggested troubleshooting, no luck. Can anyone help? Thanks,

Hi,

I have stopped receiving any emails in Outlook - either on the desktop app or online. I am still able to send emails.

I have tried suggested troubleshooting, and no luck.

Can anyone help?

Thanks,

|

When someone tries to send an email to my account they get bounced back a Non Delivery Report stating the following:

Diagnostic information for administrators:

Generating server: AM8P193MB0882.EURP193.PROD.OUTLOOK.COM

***********@hotmail.com

Remote server returned '532 5.3.2 STOREDRV.Deliver; Missing or bad mailbox Database property'

I have listed all these threads that have been consistently reporting this very same issue for the last 8 hours. Please Microsoft, fix your servers.

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Hi I am an Independent Advisor, trying to help other users in the Community with my experience in Microsoft products. Please note that I am a user like you and don't work directly for Microsoft. I am sorry to hear that you are experiencing this issue and I hope that the following suggestion will work in your case. Note that I am not experiencing the issue with my account (outlook.com) but I am just trying to help and any responses will be appreciated as many users seem affected. I reached out to Microsoft Chat Support regarding this issue (https://support.microsoft.com/home/contact): "532 5.3.2 STOREDRV. Deliver; Missing or bad mailbox Database property" Unable to send or receive email. The Microsoft Support representative directed me as follows: This article explains how to get in touch with the Inapp team at Microsoft to see if there are any issues with the server: https://support.microsoft.com/en-us/office/how-to-get-support-for-outlook-com-f5482a98-616c-4d44-b7c5-8aaaadf5c11a -- The conversation with Microsoft Chat Support: Bot WC said: In that case I would suggest you to get in touch with Inapp support Bot WC said: They will check if there is any error on the server Bot WC said: On the webmail, you will have an Help option, please raise a ticket from there, you will be connected to the Inapp Team -- Since I do not experience this issue, any feedback will be appreciated. Also check the status of Outlook.com in your region: https://portal.office.com/ServiceStatus Please let me know if that helped. Regards Casper

Independent Advisor

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Hi

No emails are coming through to my email account and I do need some email from today and yesterday.

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I have the same problem starting from today early in the morning and I don't know WHY!

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I'm having the same problem as of 9th April and am not getting any response on Outlook live support...

Doesn't seem to be anything else I can do.

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I am also not getting any email to hotmail any longer, I can send out only.

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Same issue since 8th April

No emails are being received and error says undeliverable

This could cost me dearly!

Please fix microsoft

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Last updated April 11, 2024 Views 271 Applies to: