Hi,
I have stopped receiving any emails in Outlook - either on the desktop app or online. I am still able to send emails.
I have tried suggested troubleshooting, and no luck.
Can anyone help?
Thanks,
Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
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June 12, 2024
Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
· I can't sign in to my Microsoft account - Microsoft Support
· Help with the Microsoft account recovery form - Microsoft Support
· How to recover a hacked or compromised Microsoft account - Microsoft Support
If you have any other Microsoft account sign in issues, use our Sign-in helper tool.
June 10, 2024
Ron6576 - Don Varnau ✅
Hi,
I have stopped receiving any emails in Outlook - either on the desktop app or online. I am still able to send emails.
I have tried suggested troubleshooting, and no luck.
Can anyone help?
Thanks,
Reported content has been submitted
When someone tries to send an email to my account they get bounced back a Non Delivery Report stating the following:
Diagnostic information for administrators:
Generating server: AM8P193MB0882.EURP193.PROD.OUTLOOK.COM
***********@hotmail.com
Remote server returned '532 5.3.2 STOREDRV.Deliver; Missing or bad mailbox Database property'
I have listed all these threads that have been consistently reporting this very same issue for the last 8 hours. Please Microsoft, fix your servers.
Reported content has been submitted
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Hi I am an Independent Advisor, trying to help other users in the Community with my experience in Microsoft products. Please note that I am a user like you and don't work directly for Microsoft. I am sorry to hear that you are experiencing this issue and I hope that the following suggestion will work in your case. Note that I am not experiencing the issue with my account (outlook.com) but I am just trying to help and any responses will be appreciated as many users seem affected. I reached out to Microsoft Chat Support regarding this issue (https://support.microsoft.com/home/contact): "532 5.3.2 STOREDRV. Deliver; Missing or bad mailbox Database property" Unable to send or receive email. The Microsoft Support representative directed me as follows: This article explains how to get in touch with the Inapp team at Microsoft to see if there are any issues with the server: https://support.microsoft.com/en-us/office/how-to-get-support-for-outlook-com-f5482a98-616c-4d44-b7c5-8aaaadf5c11a -- The conversation with Microsoft Chat Support: Bot WC said: In that case I would suggest you to get in touch with Inapp support Bot WC said: They will check if there is any error on the server Bot WC said: On the webmail, you will have an Help option, please raise a ticket from there, you will be connected to the Inapp Team -- Since I do not experience this issue, any feedback will be appreciated. Also check the status of Outlook.com in your region: https://portal.office.com/ServiceStatus Please let me know if that helped. Regards Casper
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Hi
No emails are coming through to my email account and I do need some email from today and yesterday.
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I have the same problem starting from today early in the morning and I don't know WHY!
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I'm having the same problem as of 9th April and am not getting any response on Outlook live support...
Doesn't seem to be anything else I can do.
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I am also not getting any email to hotmail any longer, I can send out only.
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Same issue since 8th April
No emails are being received and error says undeliverable
This could cost me dearly!
Please fix microsoft
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