Not able to receive any email on web browser or email client

Hello,

Good day.

Thank you for posting to the Microsoft Community.

We've received your query, and you can expect to receive a response from one of our community moderators accordingly.

At this point, we appreciate your patience and cooperation. Thank you.

Sincerely,
Microsoft Community Moderator

Hello Jag Sidhu1,

Good day.

Thank you for posting to the Microsoft Community. We are glad to assist.

1. First, please check if your email account has enough storage space. If your mailbox is full, you won't be able to receive new emails.

2. Next, please check if your email filters are set up correctly. Sometimes, emails can be filtered to a different folder or even deleted automatically.

3. If neither of these solutions works, please try to remove and re-add your email account to your email client. This can help refresh the connection and resolve any issues.

4. Verify that your account username, password, and other settings are correct in your account preferences.

   1. On the Tools menu, choose Accounts.

   2. In the left pane of the Accounts box, select the account.

   3. Make sure you have entered the correct email address, user name, and password.

      Note: If your account still does not work properly, check with your email service provider for details about how to configure your account in a mail application. Your account may require that you use special settings such as Secure Sockets Layer (SSL) to connect, or that you override the default port. 

5. Run a detailed message trace in the Exchange admin center and check the flow of emails to your account Message trace in the new EAC in Exchange Online | Microsoft Learn. Also check wit senders if they are getting bounce back message when they email you and share the details with us.

We look forward to hearing from you. I appreciate your cooperation.

Sincerely,

Simbarashe | Microsoft Community Moderator

I have the same issue and senders get this message:

The recipient's email system isn't accepting messages now. Please try resending your message later or contact the recipient directly.

Diagnostic information for administrators:

Generating server: DB8P193MB0710.EURP193.PROD.OUTLOOK.COM

Remote server returned '554 5.3.2 < #5.3.2 smtp;532 5.3.2 STOREDRV.Deliver; Missing or bad mailbox Database property>'

We all know these suggestions are not going to solve the problem, and there is actually an "issue" that is happening. How about some answers as to when this can be resolved? Or, how about a way we can actually contact support, instead of these time wasters that will never solve the problem. So frustrating!