Closing a Hotmail Account for Deceased Individual

How can I close a hotmail account for someone who is deceased?
Answer
Answer
To request access to content or emails from a deceased or incapacitated person’s account, or to request the closure of the account, please contact the Windows Live Custodian of Records by emailing *** Email address is removed for privacy *** to initiate the process.

In order to assist you, the Microsoft Next of Kin process support will need some documentation from you.
For details on documentation and the Microsoft Next of Kin process, please refer to “How to request data from a deceased or incapacitated user's account”

http://answers.microsoft.com/en-us/windowslive/forum/hotmail-profile/my-family-member-died-recently-is-in-coma-what-do/308cedce-5444-4185-82e8-0623ecc1d3d6

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Last updated April 20, 2024 Views 8,386 Applies to: