Thank you for the confirmation. I have a couple of steps here that you may try:
→ Set allowed bandwidth for Upload and Download
• Go to
Settings > Update & Security > Delivery Optimization > Advanced Option > Uncheck all Download and Upload settings
→ Run Windows Store App troubleshooter
• Go to
Settings > Update & Security > Troubleshoot > Windows Store Apps > Run the troubleshooter
→ Delete Windows Update Download History:
• Go to: C:\Windows\SoftwareDistribution\Download
• delete all files
→ Restart all Windows Update related services:
• Open Command Prompt (Admin) and type the following command one at a time and hit enter:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
→ Replace Windows Update Registry Key
• Go to:
https://1drv.ms/u/s!ArvVxah_YviElRPGQNr0A9J6ljJ...
• Click download (download button located at top-left)
• Install the wuauserv.reg file and click OK to accept
• Restart the system
• After the restart, click Windows + R and type services.msc to open the Services App
• Locate the "Windows Update" service and the "Background Intelligent Transfer Service"
• Kindly START the two services if the status is stopped or RESTART if the status is Running
Sincerely,
Lee