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Xbox App Update Issue on Windows 10

Hi everyone,

I am experiencing an issue with the Xbox app on my Windows 10 PC. Whenever I start the app, it prompts me to update. After completing the update, the app closes and reopens, only to show the update notification again. This cycle repeats continuously. If I choose not to update, I receive a notification every time I open the app.

I have tried several troubleshooting steps, including:

  • Checking for Windows updates and ensuring my system is up to date.

  • Resetting and repairing the Xbox app.

  • Clearing the Microsoft Store cache.

  • Reinstalling the Xbox app via PowerShell.

  • Using the Gaming Services Repair Tool.

Despite these efforts, the issue persists. Notably, this problem only occurs on one user account on my PC; the Xbox app works fine on another user account.


Could anybody please assist me in resolving this issue? Any guidance or additional troubleshooting steps would be greatly appreciated.

Thank you.

Best regards,

Rishi Naga Sai Josyula

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Rishi, thank you for the update.

I have sent new steps above.

Have you performed them already?

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yes i have done the firewall step

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Alrighty, thank you for the update.

This time let us troubleshoot this user account.

Please perform these steps:
1.Change password.
account.microsoft.com > Security> Change my password.

2.Update your security information.
account.microsoft.com > Security> Advance options.

Once done, please restart your PC and then test it again.

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I have done those steps and my laptop is resarting but i coudn't change my password

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May we know why you cannot change your password?

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and i checked its the same problem.
I do not understand what the problem is

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Rishi, please tell us why you cannot change your password?

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i forgot my now password which i am using

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This is the reason why in this user it isn't working because you won't be able to access it.

This is the best time to reset the password of your account.

Nothing to worry because we have the steps and instructions here on how to reset your password online. And I'll give it to you. All the best!

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Rishi, shall we proceed with a password reset request?

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Question Info

Last updated November 17, 2024 Views 139 Applies to: