OneClickDigital download does not work on new computers

I have been downloading audio books through OneClickDigital via my library to a SanDisk Clip MP3 player for many months on an older Windows 7 desktop.  I have 2 Brand New Windows 7 laptops and BOTH give me the error
 "An error occurred with this operation, please check your device's disk space and connection to the computer, and retry the transfer."

I have done the security update suggested by OneClickDigital.
Was able to get ONE book to download - - now same issue.
OneClickDigital says this is an issue with Windows Media Player, but why does it work on old machine and not on new ones????????????

I delete each book with Windows media Player and return it via OneClickDigital before trying to download the next book.
I even reformatted the MP3 player.

Still works fine on OLD machine.
I want to donate old machine to a friend and this is the only issue stopping me. 
PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!
 

Question Info


Last updated March 15, 2022 Views 9 Applies to: