printing problem with microsoft word

Deleting the Word Data key in the Registry is a common fix for a lot of Word problems. The warning about the danger of editing the Registry is standard boilerplate, required to be included in any article that advises editing the Registry. There is no danger provided you do exactly what the article advises (you can export the key first if you are concerned). Word will automatically rebuild the key the next time you start it.

Before you do that, however, have you tried restarting Windows? Often that cures such transient problems.

http://support.microsoft.com/mats/printing_problems

http://support.microsoft.com/find-solutions/windows/windows-8/

http://windows.microsoft.com/en-us/windows/printer-problems-in-windows-help#fix-printer-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

http://office.microsoft.com/en-us/word-help/troubleshoot-printing-HP005188741.aspx

After the problem occurred again even though I disabled Windows Defender, I have now confirmed it is the Printer driver (HP MFP printer). I determined this by setting up a “virtual” printer and was able to print to it consistently   with no problem. Interestingly, that printer was one from the Windows 7 normal selections and probably older than the printer I am trying to print to. Unfortunately HP has not updated my printer’s driver since 2009 and I doubt they will at this point. I still don’t know what has changed in Office 2013 vs. 2010 that would cause a working printer driver to have this problem. 

Oddly enough, this ended up being the cause of my problem. I had an older print driver installed on my Win7 machine and once I removed that driver, Word started working without any problems!

You can delete individual printer drivers by going into the registry. Note that simply going to Printers and Faxes and deleting a printer there does not delete the printer driver.

Follow Step 3 in my previous post about a printer error to remove the printer drivers:

http://www.online-tech-tips.com/computer-tips/fix-the-printer-spooler-service-terminated-unexpectedly/

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02072599&lc=en&cc=us&dlc=en#N104

You may download the HP LaserJet 2420 PCL5 Drivers from the below given link. But, this driver is not compatible with Windows 8. It is only compatible with Microsoft Windows 2000, Windows Server 2003, Windows Server 2008 W32, Windows Vista and Windows XP. So, I would suggest you to try installing this driver in the Windows Vista/XP compatibility mode and check if that resolves the issue.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?cc=us&prodSeriesId=416419&prodNameId=412129&taskId=135&swItem=lj-23079-7

Get your apps and devices working in Windows 8

http://windows.microsoft.com/en-US/windows-8/what-program-compatibility

http://windows.microsoft.com/en-US/windows-8/program-compatibility-assistant-faq

Refer to the following article which has the steps to troubleshoot print failures in Word: http://support.microsoft.com/kb/826845

Problem Solved. After searching the Web I came across a MSFT TechNet forum entry that discussed turning off Windows Defender to fix Windows 7 print spooling problems. I disabled the service and that solved my problem. I have no idea why Windows Defender would cause this only with Office 2013 apps and not Office 2010 or others.

A friend of mine was experiencing the same problem as you.  A Windows 8 64bit machine with an HP M175nw color laser printer and Office 2013 64bit.  Everything was working fine since the initial install of Office 2013.  Then she started experiencing the spooling problem this past weekend.  I verified that the printer drivers were the current version.  There was a firmware update that I did to the printer.  Still had the same problem.  I then uninstalled the printer drivers and gave the printer a static IP address.  I reinstalled the printer drivers and still had the same problem.  My last thought was to uninstall Office 2013 and reinstall it.  It now works.  I don’t know what the problem was but I hope it doesn’t happen again.

http://answers.microsoft.com/en-us/office/forum/office_2013_release-excel/2013-print-bug-cant-print-from-any-office-apps/bcb6776d-e284-4f63-9cc2-c6287451a4d3

<snip>

Here’s a solution that is actually working since I made the change with my settings....

“After lots of testing I have found a setting that has fixed all my HP CP5520 and HP M4555 printers that were crashing when printing from Office 365’s 2013 pro plus.

It’s the driver setting in Device settings -> Installable options -> Printer Status notification, this needs to be disabled.”

We have Office 365 apps intalled in seven PC’s (3 with Win 8 64-bits and 4 with Win 7 32bits) and have the same problem with an HP1536dnf MFP.

Disabling the notification worked out in all them.

</snip>

*******

Same resolution for me:
Disabling HP Print Notifications from settings button on little window that appears next to the system tray.

I installed the printer driver Vista version for my HP Laserjet 1522 and that fixed the problem with the Spooling / Cache issue with Office 2013.  Best Buy and HP via phone could not come up with this answer.   Thanks again!

**********************

http://support.microsoft.com/kb/826845

http://support.microsoft.com/kb/826862 - 2003-2007

http://support.microsoft.com/kb/291344 - 97-2002

http://support.microsoft.com/kb/870622

Although the tip is specific to XP, the general ideas can be applied to Vista or Win7 too. It covers:

o How to troubleshoot your printer hardware

o How to troubleshoot your printer driver

o How to troubleshoot printing in Windows XP

o How to troubleshoot program printing

o How to troubleshoot in Selective Startup mode

http://www.terryscomputertips.com/newsletters/terrys-computer-tips-newsletter-june-17-2012/

How do I delete the Word Data Key?

Here's my issues. in Microsoft word and excel everything is fine until I go to print when I do so it's like the program freezes and I have to control alt delete to get out. Why is it doing this.

Instructions at http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm. For more recent versions:

Word 2003: \\HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data

Word 2007: \\HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

Word 2010: \\HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Data

Word 2013: \\HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\Data

To open the Registry, press Windows Key + R, type regedit, and press Enter. You may have to answer yes to a dialog asking for permission. Then navigate to the Data key just as you would to a folder in Windows Explorer.

I entered "me too" on this question, but my problem isn't identical. Here's what I've got:

1. Windows 10 pro 64-bit + Office 2010 Pro Plus.

2. Home network with 3 PC's and 2 Brother printers.

3. Problem is only from 1st PC, trying to print from Office 2010 to printer HL-5370DW. When printing a Word document or Excel workbook, everything on my screen looks as if printing has taken place (no documents remain in queue, no error messages); however, the HL-5370 receives no data.

4. By contrast, HL-5370 prints pdf files normally from Foxit Reader; also, Office 2010 on a 2nd PC can print docs and spreadsheets normally to the HL-5370.

5. And 1st PC can print normally from Office 2010 to the other Brother printer, MFC-8810DW

The following interventions have not helped:

1. rebooting the PC with the problem several times

2. removing and reinstalling the latest printer driver from Brother's website (it's from 2013!)

3. rebooting the printer

4. rebooting the router

Note that the HL-5370DW has a static IP address on the home network and connects to the router via Ethernet cable.

Thanks for any help.

I had to copy all the text into a new Word Doc before it would print.        

That suggests document corruption as (part of) the problem.