Dear Vijay,
thank you for the response, I have followed step1 but unfortunately it didn't help. Below is the command that I executed in PS.
At this stage I am not sure whether to try step 2 or not because it is production server where we have live data running on it. Do you have any other suggestions ?
Windows PowerShell
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PS C:\Users\Administrator> net stop wuauserv
The Windows Update service is stopping.
The Windows Update service was stopped successfully.
PS C:\Users\Administrator> net stop cryptSvc
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.
PS C:\Users\Administrator> net stop bits
The Background Intelligent Transfer Service service is not started.
More help is available by typing NET HELPMSG 3521.
PS C:\Users\Administrator> net stop msiserver
The Windows Installer service is not started.
More help is available by typing NET HELPMSG 3521.
PS C:\Users\Administrator> Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
PS C:\Users\Administrator> Ren C:\Windows\System32\catroot2 Catroot2.old
PS C:\Users\Administrator> net start wuauserv
The Windows Update service is starting.
The Windows Update service was started successfully.
PS C:\Users\Administrator> net start cryptSvc
The Cryptographic Services service is starting.
The Cryptographic Services service was started successfully.
PS C:\Users\Administrator> net start bits
The Background Intelligent Transfer Service service is starting.
The Background Intelligent Transfer Service service was started successfully.
PS C:\Users\Administrator> net start msiserver
The Windows Installer service is starting.
The Windows Installer service was started successfully.
PS C:\Users\Administrator>