i just recently bought an xbox and i cant connect to xbox live because it says there 'is a violation of terms of use', can anyone help?
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Banned xbox reset
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Did you buy it new or used? Can you not connect on just 1 account or multiple accounts?
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If your xbox have been banned, there has been a serious violation.
Microsoft do not give any information regarding suspensions.
Ways to get banned:
- Console tampering: Physically opening the Xbox and modifying it to play illegitimate software.
- Online fraud: Attempting to social engineer users, take over Xbox LIVE accounts, or other fraudulent activities.
- Repeat egregious violations: Multiple actions taken on accounts on the console by the Enforcement team for disrupting the service or impacting users.
If you bought a completely new one, this is very strange indeed.
I read the following article and used information in this reply:
http://support.xbox.com/en-US/billing-and-subscriptions/account-management/xbox-live-console-ban
Good luck.
/Alex
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Hey there Sharpy!
If you follow this link! The Xbox LIVE Policy and Enforcement team are able to give you an answer to your question.
More about: Xbox LIVE Policies on Console Suspensions
Thanks!
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Last updated March 29, 2023 Views 962 Applies to: