Error: "We're sorry. WINWORD.EXE can't be used right now because Office is busy." when I try to use Office applications.

Original Title: WTF! Busy?

 

 

"Office is Busy"


"We're sorry. WINWORD.EXE can't be used right now because Office is busy. We're either updating or helping you add or remove some program. You can try using WINWORD.EXE again after we're done. It shouldn't take long."

This is ridiculous. I'm not trying to access files I have stored in SkyDrive, these are files that should be on my hard disk drive and Microsoft tells me I can't access them because they are "BUSY"? It is the middle of the friggin' day and I have work to do. I can't sit around and wait for Microsoft engineers to pull their collective thumbs out of an orafice, does anyone know if I can run Office 2010 even though I downloaded Office 365? (Unfortunately, I am running Windows 8, and yes I have updated to 8.1) What a major snafu! Thanks a lot Microsoft, you just caused me a boat load of extra work.
Answer
Answer

See the Article “Why can’t I start my Office 2013 application at:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Refer to the following website for information on repairing Office 2013\365:

http://office.microsoft.com/en-us/project-help/repair-or-remove-office-2010-HA010357402.aspx



If that does not help, then you might remove all traces of the Office  installation by running the fixit from the following article:

http://support.microsoft.com/kb/2739501

and then reinstall Office by logging into
www.office.com/myaccount with your registered email address and click Install Office.





Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Last updated April 11, 2024 Views 280 Applies to: