Windows 7: Trying to copy a user profile. The "Copy To" button is always grayed out and the user folder always shows a padlock, no matter how many times I reboot into a different account.
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Thank you for using Microsoft Windows forum.
First check if your computer is connected to a Domain or a Workgroup ?
The padlock indicates that the account is protected with the User name and the password .
Click Start >> Right Click on Computer >> Click Properties and check if your computer is on Workgroup or Domain.
If it is on Domain contact : http://social.technet.microsoft.com/Forums/en/category/w7itpro,windowsvistaitpro,windowsxpitpro/
Else, If it is on Workgroup :
Click Start >> click "Network and Sharing center" >> click "Advanced Sharing center" and Turn off password protection sharing and save changes.
After saving the changes, copy files to other user folders and check.
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Azeez Nadeem - Microsoft Support
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Last updated March 24, 2021 Views 230,011 Applies to: