The fax stopped working for sending and receiving

This is a new higher end Windows 7 Intel based i5 computer with 8GB of memory.  I have been using the Windows Fax and Scan successfully before.  When I went to receive a fax that area was grayed out.  I lost all of my history of previous faxes.  The name with fax number directory was still there.  I manually copied the few listings.  I also found I could not send faxes.  It seems that in the print directory the print to fax name looks different.  But I can't be sure. It now says " fax, Microsoft shared fax driver" .

I confirmed that the fax is operational and the wires are connected properly by going online via a dial up network.  So, I would think it's in the fax program software.

I tried to remove and reinstall the program, but in the control panel under remove programs I couldn't find it.  Also, I'm not sure where to get the program to reinstall. I do have the Windows 7 ultimate disk available.

I tried going to "Tools", then "Fax Settings".  The blue circle circled and the window said, "Not Responding".  Then it stopped.  In other words, I cannot access the settings. 

Help!!!!!!!!!!!!