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You Phone/Companion Connection-Link

hi I want to connect my android device to my hp windows 10 pro using the "You Phone' and " Phone Companion" but there is is know connection even though they are both connected to a WIFI hotspot from another device. My android is stuck in a loop saying " We're checking one more thing on your PC before we ask for a final permission, while my PC stuck on" We need permission to connect and access data onyour phone. Please check your phone and tap allow."

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Please help

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Hi,

If possible, connect the Pc and the phone directly to the wifi router, not to a device's hotspot.
However I suggest you to shutdown the app both on your Pc and on your phone, then retry.
Then tell me if the problem shows up again.

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Hi,

If possible, connect the Pc and the phone directly to the wifi router, not to a device's hotspot.
However I suggest you to shutdown the app both on your Pc and on your phone, then retry.
Then tell me if the problem shows up again.

Does this mean that everytime i want to us the Your Phone/Companion app i must be connected via wifi router??

Because if this is the case, i regret downloading the Feature update 1809........................................i'm ****!!!!!!!!!

i work freelance and mobile using my laptop and when i use my phone as a WI-FI Hotspot it really helps alot.....

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No, I mean that the first connection is better done in direct wifi router.

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Same issue here.

I can't surpass that step. My phone received a notification says 'Connecting to your PC, waiting for permission' and no further proceeding. I gave every access to the app.

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I had the issue, figured out you need to download "My Phone" app from the MS App Store and run that.

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Pure unadulterated crap!! 

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My worked like a charm!

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I had the same issue. However, on my laptop, when I tried to reconfigure it, it said this feature is not available in your location.

I'm from Sri Lanka, so i'm guessing it's this issue. And if it is, you're probably not in US, AU, UK or CA. Because it only gives options for those countries.

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Try this if you haven't check whether your Wifi setting is "Not metered" on your phone.

In your Android phone,

Settings -> connections -> Data usage -> Restrict Networks

Under the "Restrict Networks" menu, Check whether your current Wifi network "Not metered" or not.

If it is "Automatic" then click and change to "Not metered" 

then try the connection again and Enjoy!!

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Last updated January 24, 2024 Views 167 Applies to: