Hi KRM. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.
1) See if you can System Restore to a point before the problem began following this guide:
https://www.windowscentral.com/how-use-system-r...
System Restore is your first line of defense and can take you back to a point before a problem began. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started.
2) Right click the network icon in System Tray at bottom right end of task bar to Troubleshoot Problems. Choose "I'm having a different problem" and then "Troubleshoot Network adapter."
3) Try powering off modem, router and PC and then restarting in that order with 1 minute in between each.
4) Try all of these steps:
https://support.microsoft.com/en-US/help/10741/...
https://www.kapilarya.com/how-to-reset-network-...
https://www.pcworld.com/article/2835564/when-yo...
5) Update your network adapter drivers from the PC maker's Support Downloads web page using the full model number, HP Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.
6) If you have the latest network driver then try on it's Driver tab also to Roll Back, or Uninstall and then restart PC to reinstall the driver. Try also all older drivers from Update Driver > Browse > Let Me Pick list working backwards.
7) Go to Device Manager > Network Adapters, select Ethernet adapter, then Power Management tab, clear the check box to "Allow the computer to turn off the device to save energy." Then on the Advanced tab disable any energy-saving options.
8) Enable IPv6 in the network adapter settings:
https://www.tenforums.com/tutorials/90033-enabl...
9) Download and run the fixit from
https://support.microsoft.com/help/929852 to Re-enable IPv6 on all nontunnel interfaces and reboot.
10) Right click the network icon in System Tray at bottom right end of task bar to Troubleshoot Problems.
11) If you're plugging into a router then try plugging into the modem directly. Try turning off Modem and PC, wait 15 minutes to turn back on the modem, then the PC.
12) You also are entitled to Support from your internet provider to get online on all devices. This is always included in the monthly bill. If your router is less than a year old they will also Support getting it connected and optimized.
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
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