Toshiba Service Station - has stopped working message appears when I turn on my laptop
when i turn on my laptop im getting a message saying TOSHIBA SERVICE STATION HAS STOPPED WORKING then when i go to details it tells me to go to ..... hppt://go_microsoft.com/fwlinkid/?linkid=104288&clcid=0x0409 but I have no clue what Im supposed to
do...can anyone help?.thank you in advance
If this is a program that is trying to run at your startup you can isolate/disable this program by using a clean boot. This can be done by:
·Click
Start
·Type
msconfig into the search field (If you are using Windows XP: click
Run… and type msconfig into the Open: field)
·Press
Enter on your keyboard
·Click
Continue on the User Account Control (If prompted)
·Click
Selective startup
·Uncheck
Load startup items
·Click the
Services tab
·Check the
Hide all Microsoft services box
·Click
Disable all
·Click
OK
·Click
Restart Now
Once your computer has finished restarting, test to see if you still get the same error upon startup. If not then you just have to identify which service/startup item
was causing the problem.
·Click
Start
·Type
msconfig into the search field (If you are using Windows XP: click
Run… and type msconfig into the Open: field)
·Press
Enter on your keyboard
·Click
Continue on the User Account Control (If prompted)
·Click the
Services tab
·Check the
Hide all Microsoft services box
·Check (Enable) the top half of the service boxes
·Click
OK
·Click
Restart Now
Once your computer has restarted, again test to see if the problem is still gone. If so, then the services you enabled are good to stay. Repeat the enabling process
for half of the remaining disabled services and continue this process until the problem returns or all services are enabled. If the problem returns then you will need to test the last batch of services you enabled one by one to find which was causing the problem
to occur.
If you enable all services and the problem still hasn’t returned:
·Click
Start
·Type
msconfig into the search field (If you are using Windows XP: click
Run… and type msconfig into the Open: field)
·Press
Enter on your keyboard
·Click
Continue on the User Account Control (If prompted)
·Click the
Startup tab
·Check (Enable) the top half of the service boxes
·Click
OK
·Click
Restart Now
Follow the same process as before, with testing after each restart. If the problem hasn’t returned, go back and enable half of the remaining list of startup items
and continue the process until the problem has returned. Then you will need to test the last batch of startup items you enabled one by one to find which causes the problem to occur.
Once you have identified which service/startup item causes the problem in startup you will need to either disable/uninstall/update the program to avoid further problems.