Hey folks, as title says.
It shows in device manager:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
Location: Port_#0009.Hub_#0001
I am beating my head against the wall. It's an Intel Bluetooth adapter, on an ASUS FX502VML (BIOS shows GL502VMZ)
I can't update drivers because windows doesn't recognize it, so any attempt to install drivers is met with an error message that no compatible hardware is found. I've tried "have disk" and it refuses to force the installation.
What else can I do? I've disabled fast startup, disabled selective suspend, and done everything I've found in literally a hundred different forum threads to fix this. A lot of dead ends and a lot of other people are having similar issues with no result.
On desktops, people say to pull the power cable and hold down the power button for 30 seconds, restart and it'll be fixed. but on a laptop with an integrated battery this is extremely hard to do.