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Hey gamers! Are you experiencing a problem with a specific game?
Click here and
we’ll get you to the right game studio to help you. When you open the
page, go to the "Help with games" section in order to find the
right path to look for help..
When I try to buy a month of xbox live gold, it says "Can't retrieve information from Xbox LIVE. Please try again later.
Status code: 80190864"
I'm from Denmark. What can I do? Can anyone help, please. Thanks.
That error code means you have a billing violation. Go to billing.microsoft.com and make sure your information is correct and up to date and that you don't owe anything. If you can't fix it from there, you'll need to call support and talk to billing.
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