Ask a new question

Wireless receiver PC disconnects

Hey all, I'm having the same problem as in this video: www.youtube.com/watch?v=jqtOlgCG1xI

Running Windows 7 64bit, and got an original xbox controller.
It works PERFECTLY fine on the xbox, but just keeps disconnecting on PC.

Things I've done:
- New batteries
- Hooked up play&charge too
- Went to process tab in task manager and made xboxstat.exe a high priority
- Looked at energy saving stuff in device manager
- Ran as administrator
- Disabled bluetooth


I hope someone can help me, dying to get this to work

64bit may require specific drivers to be installed in order for the device to work.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I'm positive I used the right one

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Bump, someone please help it's driving me insane! :(

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hey Kath, sorry to hear about this issue! Okay, have you tried multiple USB ports on your PC? If so, have you had a chance to try a different PC or computer, to see if the same issue occurs then?

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I had a similar problem and it seems to have been solved by plugging the receiver into a different USB port. Having said that, the problem with mine was that the receiver itself kept disconnecting rather than just the gamepad.

Make sure the port you're using is a USB2 port (although it has trouble in USB3 ports, oddly enough...)

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I threw my receiver away in disgust. chat with microsoft was a joke. I did all the stupid useless steps which I should NEVER have to do. Haha wow fail microsoft is incompatible with itself.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated August 18, 2021 Views 122 Applies to: