May 10, 2024
Contribute to the Windows forum!
Click here to learn more 💡
May 10, 2024
Windows 10 Forum Top Contributors:
Ramesh Srinivasan - neilpzz - Volume Z - franco d'esaro - _AW_ ✅
Is "microsoft.photos.exe" a virus?
Report abuse
Thank you.
Reported content has been submitted
This is why No expert in Forums - where we see the most cases, by the thousands - recommends Avast, AVG. Norton or McAfee, but we have solved many problems over the years by having them uninstalled.
I would uninstall any 3rd party antivirus in Settings > Apps > Apps & Features and try running only built-in Defender which gives adequate protection, best Windows performance, least issues, and is from Microsoft who knows how to protect their OS best.
After uninstalling antivirus in Settings > Apps > Apps & Features, restart the PC, then type Security in Start Search, open Windows Defender Settings, there and in Windows Defender Security Center fix anything that's flagged.
If you want the best on-demand scanner download and install Malwarebytes from https://www.malwarebytes.com/mwb-download/
In it's Settings > Protection > Scan Options enable Scan for Rootkits.
Then on Scan tab choose Threat Scan and Run Scan.
Clean up anything found, restart PC and then run again until it comes up clean.
Next check for damaged System Files since these antiviruses can damage WIndows: https://www.lifewire.com/how-to-use-sfc-scannow...
If it cannot repair them see Step 10 here to continue: http://answers.microsoft.com/en-us/windows/wiki...
If you want to keep Malwarebytes as an on-demand scanner then you can disable its Real Time trial version in it's Settings > Accounts tab.
I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to rate my post, I will keep working with you until it's resolved.
________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020
Report abuse
Thank you.
Reported content has been submitted
23 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
The thing is I dont actually know if its a virus or just the photos thing that came installed. Also, for some reason I have a hunch that you're just trying to scam me/give me a virus due to some uhh shady looking links. Anyone else care to (try to) answer?
Report abuse
Thank you.
Reported content has been submitted
13 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I don't know why you would accuse me of trying to infect your PC when I specifically gave you the very best scanner to run Malwarebytes to check it over now, including special instructions how to run it.
I then told you how to check for system files broken by Norton, which any tech enthusiast knows will cause endless problems - it's like paying to bloat out and mess up your PC.
If you don't want my advice just let me know and I'll release the thread to someone else, but no one has helped more consumers in tech forums than I do.
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020
Report abuse
Thank you.
Reported content has been submitted
8 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
8 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
4 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
The concern is that Norton not only can give false positives like this but also damages system files just by it's install. So I gave you a way to check over your entire system as well as repair any system files damaged by Norton or a virus if Malwarebytes finds and removes any.
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020
Report abuse
Thank you.
Reported content has been submitted
13 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi,
If you are unsure of the folks here that are responding, which can be a concern since these are public forums, just check any badging below their name and click on their name
Greg Carmack - Windows MVP 2010-20 . The badging is put their by Microsoft.
Here is his profile - note badging below name :
https://answers.microsoft.com/en-us/profile/331f499e-d285-41ed-a5ee-1e5e9f3cf989?sort=LastReplyDate&dir=Desc&tab=Threads&filter=undefined&forum=allcategories&meta=&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&page=1
Here is his Windows Insider MVP profile :
Greg Carmack
https://insider.windows.com/en-us/MVPs/gregory-christopher-carmack/
Greg Carmack is a 10 year Microsoft MVP as well as a Microsoft Moderator on these forums. Long considered an real expert in his field, Greg is absolutely telling you what he thinks in trying to help resolve any issue you might have.
Personally, I also endorse the methods Greg has proposed above.
Hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown -
Microsoft MVP <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.
Microsoft MVP Windows and Devices for IT 2009 - 2020
Report abuse
Thank you.
Reported content has been submitted
15 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
the best suggestion anybody else is going to give is to follow Greg Carmack's advice.
far from being a bot he is a real and well respected expert.
Report abuse
Thank you.
Reported content has been submitted
18 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated March 14, 2024 Views 22,515 Applies to: