So for some reason my xbox cannot read discs anymore and all i get is the open tray message, so i went online to xbox support and registered the console and my warranty runs out the 31st of this month, so my two questions are does the requesting repair before the 31st mean the repairs are free and not when it arrived for repairs ? and when i get the email ticket do i then pack it all up and send it myself or do they still pick it up from your house by UPS ?, because i didnt see anything about pick up's.
thx