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Blue Screen (BSOD) After System Image Restore - Windows 7

I backed up my old system before sending it in for repairs. They replaced the HDD and sent me back the refurbished PC. So I started to restore my old system to the same computer. I put in the repair disc I just made on the new OS they put on the new HDD (Home Premium). I went to system image restore, and it recognized the system image etc. on my external HDD. I checked to format & repartition, etc. so it set about restoring the system, it took about 3 or 4 hours for 315 or so GB. (my external HDD is 320GB, but the computer HDD is 640GB)

 

When it was done it restarted and ran CHKDSK (I wouldn't skip it even if I pressed a button). It fixed a few things and restarted. Then it said "Starting Windows" or whatever, and the BSOD. It says:

 

*** STOP 0x000000F4 (0x0000000000000003, 0xFFFFFA800701A060,0xFFFFFA800701A340, 0xFFFFFA80003393460)

 

Please help, thank you!

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 We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
If you are overclocking stop.  (chances are if you dont know if you are, you are not)
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
 *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
Link for how to  upload below.
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Please also run MSinfo32 and upload the output as well.
To run MSinfo32 please go to start>run>MSinfo32
Go to "file" "save" and upload the saved file with the DMPS
(Instructions for XP, Vista, Win 7, Win 8)
Team Zigzag3143.com

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Hi. Thank you for this.

 

I've tried all of the "Safe Mode" options and they all result in the BSOD.

 

I reckon I have to work with command prompt to get you the dumps? I've had to do that before with another machine. If you can give me the exact steps & commands that'd be great. Luckily I have a 2nd computer nearby so I can easily copy them exactly. Thanks.

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If your PC had a problem, which needed a repair, and it sounds like the HD was failing, then the image you created on that faulty hardware, any problems will have been replicated in that image.
Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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I wasn't experiencing errors on my old PC, it was sent in for processor and cooling system problems. I don't know if the HDD was faulty or not, but they replaced it anyway.

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Anyone?

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If you don't want to give me the steps to copy the minidumps, I can try to do it myself, I just don't want to go through all the trouble only for no one to respond to me!

 

Thank you very much.

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Anybody??!???

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Okay, I will do this by loading into Ubuntu from an external HDD. I hope you can help me from here. Thank you.

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 We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
If you are overclocking stop.  (chances are if you dont know if you are, you are not)
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
 *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
Link for how to  upload below.
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Please also run MSinfo32 and upload the output as well.
To run MSinfo32 please go to start>run>MSinfo32
Go to "file" "save" and upload the saved file with the DMPS
(Instructions for XP, Vista, Win 7, Win 8)
Team Zigzag3143.com


Hi. I have gotten the Minidump file from a Ubunutu Live CD. Here it is:

 

http://www.mediafire.com/download.php?axa8afxx5jcx06l

 

Obviously I could not do the other steps, as I cannot boot into Windows at all, so hopefully that is sufficient. Please try to help me with this issue, it would really be great. I am awaiting your instructions.

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This is Bump.

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Last updated April 8, 2024 Views 2,447 Applies to: