Choose the option to switch to NEW Outlook released in August 2023. Everything works fine except unable to send emails. Only way to send emails is to switch back off the NEW Outlook option.
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June 12, 2024
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June 10, 2024
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Ron6576 - Don Varnau ✅
New Outlook Aug 2023 version - able to receive emails, but unable to send
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Hi Joe, Thank you for reaching out to this forum. I'm Utkarsh and as a fellow Microsoft user, I'm here and ready to help you today. I am a user like you, this is a user forum and not Microsoft directly. I would be more than happy to answer any other questions should you have them. If you've recently switched to the new version of Outlook released in August 2023 and are experiencing issues with sending emails, it's important to troubleshoot the problem to get it resolved. Here are some steps you can take to address the issue: 1. Check Email Configuration: Ensure that your email account is correctly configured in the new Outlook version. Verify the incoming and outgoing server settings, email address, and password. Incorrect settings can prevent outgoing emails. 2. Check for Email Sending Limits: Some email providers impose sending limits, such as a maximum number of emails per day or file size limits. Ensure you are not exceeding these limits. 3. It is unclear when Microsoft will address this issue, but it is recommended to keep an eye out for any updates or patches that may resolve it. 4. I can't send or receive messages in Outlook https://support.microsoft.com/en-us/office/i-can-t-send-or-receive-messages-in-outlook-97748418-bbd5-4743-a05b-581f22a466dd Please note: The above link I have shared is in English and may require translation software for them to read the content of the page. I am NOT a Microsoft Agent/Employee. I hope this is helpful! Best Regards, Utkarsh
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I changed nothing when the New Outlook opened up after a restart. I previously reverted to Legacy Outlook, because of problems accessing Contacts.
I receive emails, simply cannot send.
How can I find out what my Outgoing Server should be?
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Choose the option to switch to NEW Outlook released in August 2023. Everything works fine except unable to send emails. Only way to send emails is to switch back off the NEW Outlook option.
where's the menu item or button to send/receive????????????? this is unacceptable. i'd like to know who is being paid to hire these geniuses.
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Hi
I be able to send email but some of the people don't receive my email and so what should i do to fix it ?
Please reply to my email *** Email address is removed for privacy ***
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How do you go back to the older version of Outlook? I am having the same issue and need to send important emails.
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Choose the option to switch to NEW Outlook released in August 2023. Everything works fine except unable to send emails. Only way to send emails is to switch back off the NEW Outlook option.
where's the menu item or button to send/receive????????????? this is unacceptable. i'd like to know who is being paid to hire these geniuses.
I am trying this new version, but... first thing I DON'T see, is exactly that:
the Send/Receive button is missing.
I have looked in the help section, nothing.
Parameters: nothing
There is no info as to what is new regarding this, and no info as to how it should work.
Is this a BETA version?
I feel like this is an unfinished version...
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I cannot get new emails since switching to outlook?
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hello,
The new version of outlook is not available on my pc. How can I get it?
Kindly note that NEW OUTLOOK bottom is not available when I sign in to the old version.
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Hello Christelle,
well, I know that you need to be updated before you can see it - it was my case.
After the update, I was seeing this:
However, and by seeing all the problems people are having with the new version, I will wait until the mess is resolved.
(PS: the picture shows where the button is, and to activte the new version, the button needs to be pushed to the right. Once you did that, the program will shut and reload in the new version. But beware, as some users were not able to revert to the classic/old version. )
I hope this helps :-)
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