Word 2013 document is blocked

My document Word 2013 is blocked

Hello,

I'm working on a Word 2013 document which has 329 pages with a lot of screenshots.(22MB)

My OS : Windows server 2012

My PC : HP with processor i5 and RAM 16 GB.

This system is very slow. The first time I use a feature after booting, the feature is very slow. For example when I change the language of a word from French to English, I have to wait one minute: during 20 seconds I have a black screen and the message: "Word not responding". After this first use, this feature runs quite normally. Same long "warm up" for all the other features…

But today, after this black screen, I did not retrieve my document. Every pages, every rows are selected and I cannot remove the selection. I cannot use the keyboard to type anything. I cannot set the document to Edit Mode. I closed and then reopened the document several times…

In the backstage of this document, I can read "Protect Document Certain types of changes are restricted in this document".

How can I retrieve my document?

Thanks for your help!

Answer
Answer

Good news: problem solved by  [Ctrl] + [Shift] + [F9] to transform a field into its content.

And then delete a bookmark named  "Text1" which included all the document from the first row to the last one.

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Last updated October 5, 2021 Views 801 Applies to: