Like it says above my Computer crashes after screen goes black with a buzzing sound
June 10, 2024
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Ramesh Srinivasan - Kapil Arya MVP - neilpzz - LesFerch - _AW_ ✅
Computer crashes after screen goes black with a buzzing sound
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See if your computer is creating minidump files.
These files are in "C:\Windows\Minidump".
Copy any files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive), choose to share it, and get the link.
Post the link to the ZIP file here so I can have a look.
I await your reply. Click on the "Reply" button below my reply.
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Download the latest driver for your graphics card from the Nvidia website. Then, use the free DDU tool to remove the current driver. Then, install the latest driver using the installer you downloaded.
DDU: https://www.guru3d.com/files-details/display-dr...
Nvidia driver download: https://www.nvidia.com/Download/index.aspx
Run the downloaded file and follow the on-screen instructions to install the driver.
See if the system will work stable after this.
If you need a tutorial for using DDU, I recommend the video below.
https://www.youtube.com/watch?v=bP-2B14Nckw
If the problem occurs again after doing this, please send the minidump created by it. Click on the "Reply" button below my reply.
Feel free to ask back any questions.
________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
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I already did that before the dump!
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Search and download an older driver from the link below.
https://www.nvidia.com/Download/Find.aspx
– Under "Windows Driver Type", leave "DCH" selected.
– Under "Recommended/Beta", leave "Recommended/Certified" selected.
You will need to use DDU again to remove the current driver. I suggest disconnecting from the internet during the entire procedure.
If the BSOD occurs again after doing this, please send the minidump created by it. Click on the "Reply" button below my reply.
Feel free to ask back any questions.
________________________________________________________
Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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Question Info
Last updated May 15, 2024 Views 28 Applies to: