June 10, 2024
Windows 8.1 Top Forum Contributor:
Deleting Registry Key Not Allowed
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Hi Neil,
You may contact McAfee support team and check if they have any removal tool to get rid of the remnants from registry.
https://community.mcafee.com/index.jspa
Get back to us for any issues related to Windows. We will be happy to help you.
Anil
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Thank you for the response.
I would appreciate if you could help me with more information.
- Have you logged in as administrator on the computer?
- Do you receive any error message/code when you modify the registry?
Anil
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Hi Neil,
Thank you for providing all the information regarding this issue.
How did you uninstall the McAfee Trial Version Security Program from the computer? Was it done from the "Program and Features" in Control Panel or did you use the McAfee Removal Tool?
If you haven't used the McAfee Removal Tool, then you may try running that and check if that helps. The McAfee Removal Tool will remove almost all the left over McAfee files and registry entries from the computer and then you should be able to install any other
security program without any conflicting issues. You may refer to this article to know on how to use the McAfee Removal Tool:
How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
Some registry entries that are not deleted during the uninstallation process of a program are just leftover folders with empty keys that have no value at all. So, removing them won't help a lot. Also, we may even bound to do something wrong, if any wrong registry
keys are deleted.
Moreover, It is also not recommended to delete all the registry entries of certain programs from the computer registry as they may contain certain configuration information which might be needed while reinstalling these programs on this
computer in the future.
Rajesh Govind - Microsoft Support Engineer
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Hi Neil,
Thank you so much for your reply.
You may also try running the McAfee Removal Tool in Safe Mode and check if that brings any changes.
Boot the computer in Safe Mode
In Windows, we can start the computer in different advanced troubleshooting modes to find and fix problems on the PC. One of such troubleshooting mode is Safe Mode. Here we start Windows with a minimal set of drivers and services. Please refer to the steps given in this article to boot the computer in safe mode:
Windows Startup Settings (including safe mode)
After booting the computer in Safe Mode, you may go to the location where you have saved the McAfee Removal Tool and then run it to check if that deletes the unwanted registry entries.
You may also contact the McAfee Technical Support from this link: McAfee Technical Support
Hope this is helpful. Please get back to us with the updates.
Rajesh Govind - Microsoft Support Engineer
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Hi Neil,
Thank you so much for your reply.
In this case, I would suggest you to contact the McAfee Technical Support from the link given in the previous post and check with them. They should be able to help you with this issue.
If you need any further assistance with Windows Operating System, please post your query on Microsoft Community Forums and we’ll be glad to assist you with it.
Rajesh Govind - Microsoft Support Engineer
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Question Info
Last updated May 22, 2024 Views 1,269 Applies to: