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Surface Pro 4 Display 520 Graphics - flicker / blurry text

Let me start by saying I have reset the Surface Pro 4 back to factory settings and then applied all the latest drivers and patches.
https://www.microsoft.com/en-us/download/details.aspx?id=49498

The Surface Pro 4 screen looking from top down has readable text at the very top, then from the second icon down the text and icons appear blurred, I have tried different scaling and resolutions, none make any difference.

I don't believe it is a hardware issue, I truly believe it is a problem with the 520 graphics driver.

When I tried a second monitor via dock, or WiFi, the second screen is crystal clear, whilst the screen on the surface remains blurred.

Really at a loss of what to do next, is it a problem for Microsoft or Intel to fix?

***Subject edited for clarity by the moderator.***

Answer
Answer

Let me start by saying I have reset the Surface Pro 4 back to factory settings and then applied all the latest drivers and patches.
https://www.microsoft.com/en-us/download/details.aspx?id=49498

The Surface Pro 4 screen looking from top down has readable text at the very top, then from the second icon down the text and icons appear blurred, I have tried different scaling and resolutions, none make any difference.

I don't believe it is a hardware issue, I truly believe it is a problem with the 520 graphics driver.

When I tried a second monitor via dock, or WiFi, the second screen is crystal clear, whilst the screen on the surface remains blurred.

Really at a loss of what to do next, is it a problem for Microsoft or Intel to fix?

***Subject edited for clarity by the moderator.***

Enter the UEFI screens(power+volume up buttons at power up).  If you still observe the problem in the uefi then it is a hardware/firmware issue which cannot be fixed. You will need to swap out your sp4 under warranty.  If you live in the US go to a Microsoft retail store for the best service.
...
I am NOT a Microsoft employee

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Question Info

Last updated January 22, 2023 Views 920 Applies to: