I'm unable to use my account balance to pay for things in my Xbox! The balance appears greyed out. What can I do?
May 10, 2024
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January 12, 2024
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Balance greyed out
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Hi BlemosCaldas,
Hey, only with a credit card added to your account Microsoft, so you can get the subscription from your Xbox. On the other hand, you can redeem a card of Xbox Live Gold membership purchased at stores.
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Hello,
The Microsoft balance can only be used to purchase games and other stuff. It is not designed for subrcription purchases. Xbox Live Gold is always set to auto-renew, thus requiring a credit card to associate with it.
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Question Info
Last updated September 2, 2023 Views 83 Applies to: