Recently purchased HP with Win 7. Have not been able to sync my iPhone. Love Win 7 but hate that it keeps telling me that my iPhone is no longer recognized even when I put in the correct info.
Method 1.
If you're unable to connect your Apple iPhone to your computer, check to make sure your phone is not locked with a passcode. If it is, unplug the iPhone from your computer, enter your passcode on the phone, and then plug the phone back into a USB port on your
computer.
Windows should now recognize the device, allowing you to perform tasks such as transferring photos, music, and other files between your iPhone and your computer. http://windows.microsoft.com/en-US/windows7/Why-cant-I-connect-my-iPhone-to-my-PC
If still computer does not detect the phone follow method 2.
Method 3. Syncing the Iphone with computers
Then you are recommended to download and install the latest version of iTunes on your computer. http://www.apple.com/downloads/
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Hope this helps.
Thanks and Regards: Shekhar S - Microsoft Support.
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Thanks and Regards, Shekhar Sharma
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