Hi, Charles
My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today.
If you have a third-party antivirus, you must disable or uninstall it.
Try reset Windows update components:
Right click on the start button and select Powershell (admin) or Command Prompt (admin)
Write the next hit enter after each line.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Restart and try again.
You can also download the Windows Error Solver:
https://support.microsoft.com/en-us/help/10164/...
https://aka.ms/wudiag
You can do it manually by downloading the Windows ISO.
When updating with the ISO, disconnect the Internet.
https://www.microsoft.com/en-us/software-downlo...
https://answers.microsoft.com/en-us/windows/for...
My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today.
If you have a third-party antivirus, you must disable or uninstall it.
Try reset Windows update components:
Right click on the start button and select Powershell (admin) or Command Prompt (admin)
Write the next hit enter after each line.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Restart and try again.
You can also download the Windows Error Solver:
https://support.microsoft.com/en-us/help/10164/...
https://aka.ms/wudiag
You can do it manually by downloading the Windows ISO.
When updating with the ISO, disconnect the Internet.
https://www.microsoft.com/en-us/software-downlo...
https://answers.microsoft.com/en-us/windows/for...
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