Blue screen 0x1000008e when playing youtube videos

Hi,

·        Did you made any recent changes to your computer or printer before this issue occur?

·        Are you able to boot to the desktop?

·        Which Internet Explorer are you using to view the videos from youtube?

I would suggest you try the below mentioned methods and check if the issue persists.

Method 1:

I would suggest you to follow the troubleshooting steps related to similar issue provided bySyed Karim in the link provided below:

http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/eb82636c-f492-4d1e-bf61-d11dbe0b7817

Method 2:

I would suggest you to follow the steps provided in the article below and check if it helps in resolving the issue:

http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

Method 3:

I would also suggest you toupgrade the BIOS and check if the issue still persists:

http://windows.microsoft.com/en-US/windows-vista/BIOS-frequently-asked-questions

Disclaimer: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Hope this helps.

Thanks and Regards,
John S Rubdy – Microsoft Support
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