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June 12, 2024
Hello! Are you trying to recover or access your Microsoft Account?
Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
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· Help with the Microsoft account recovery form - Microsoft Support
· How to recover a hacked or compromised Microsoft account - Microsoft Support
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June 10, 2024
Outlook Top Forum Contributors:
Ron6576 - Don Varnau ✅
Microsoft outlook 2016 log in
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Do you receive any send and receive error messages?
What happens when you tried to delete the account and start over?
Diane Poremsky
M365 MVP, specializing in Outlook, Exchange, and Microsoft 365 apps.
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Diane Poremsky
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I am Rob Independent Advisor, I am here to help you to solve your issue.
Thank you for contacting the community It is a pleasure for us to help you out.
-
You can follow this:
Fix Outlook.com email sync issues
From <https://support.office.com/en-ie/article/fix-ou...;
Error occurs when you send or receive an email message in Outlook or Outlook Express
From <https://support.microsoft.com/en-us/help/813514...;
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I hope this helps,
Please let me know if you have further questions.
Remember, your feedback will be very welcome.
Regards,
Rob
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Have come to the conclusion it is not Outlook as I set up one of her other email accounts on Outlook and it is working perfectly so I guess I keep trying to see what the problem is for THIS problematic email account. Thank you all for you time.
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Have come to the conclusion it is not Outlook as I set up one of her other email accounts on Outlook and it is working perfectly so I guess I keep trying to see what the problem is for THIS problematic email account. Thank you all for you time.
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Thanks for replay. I completely understand your point,
I have some questions,
-Are you having the same behavior from WebMail sending/receiving emails?
-Are you receiving any specific error message when sending emails from Outlook Client?
-What is the email provider of the affected account?
-How are you configuring your account: POP/IMAP/Exchange?
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You can try configuring your affected account in another device/PC from other network, to isolate the issue.
-The other account you said you configured properly in the Affected PC/Outlook client, belongs to the same emails provider that the affected one?
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If you can send/receive from WebMail properly with your affected account, and the account you configured properly in Outlook, as you posted before, belongs to a different email provider , the we can say the issue can be related to connectivity problem from your affected PC to your email provider end points:
Example: for Outlook.com IMAP Connection,
-The settings for receiving email server: IMAP: outlook.office365.com
-Port 993
Then to test the connection from PC to Server you can use Telnet client.
To enable telnet client in your PC follow:
https://social.technet.microsoft.com/wiki/conte...
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-Then from powershell console run. The expected result is connect with no error.
telnet outlook.office365.com 993
you can share the results.
I hope this helps,
Please let me know if you have further questions.
Remember, your rating will be very welcome.
Regards,
Rob
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Do not have any web mail
No error messages
bresnan.net used through Spectrum and has worked for years until 2 days ago
IMAP and has been configured EXACTLY same as husbands bresnan.net account but (naturally) with my sign in
Have tried setting this up through husbands Outlook
This one ALSO goes through Spectrum and have a question out to them as well
Do not use outlook.com have my own paid software of Office Home and Business 2016 and have for over 2 years now
I will try this social.technet
Thank You
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Diane Poremsky
M365 MVP, specializing in Outlook, Exchange, and Microsoft 365 apps.
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