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Minecraft Education Edition Help
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Hello David,
Thanks for coming to the forums. We understand having issue when you launch the game. What all have you tried in troubleshooting this? The most common troubleshooting is to uninstall and reinstall the game. Also which device is the issue happening on? Any additional information will help us to better assist you.
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Brad
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Hi David,
First you need to make sure that you have a O365 Education Account. If you do and have signed in before, then I'd recommend checking out the Minecraft Education Edition troubleshooting page to read through possible solutions to your problem: https://minecrafteducation.zendesk.com/hc/en-us
If you cannot find a solution on that page, then you should submit a support request with the developers of Minecraft Education Edition for more help with their game: https://minecrafteducation.zendesk.com/hc/en-us/requests/new
I hope this helps!
Diego
Xbox Forums Support
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Question Info
Last updated August 18, 2021 Views 175 Applies to: