So, here's the issue, I recently bought 2100 microsoft points to get the First Strike map pack for Call of Duty: Black Ops. When I try to download it via Xbox Live I get an error message that reads "This content is not available from your location" or something along those lines even though I'm in the UK and my copy is the UK copy and I'm trying to download the [EN] version of the DLC. Now, when I try to download it from Xbox.com I keep running into the 'you must be 18 to purchase this item' The annoying part about that is that I was 14 when I created my account five years ago, closing on six. So now, I can't remember the parental e-mail to bypass that problem and that 2100 MS points is looking more and more pointless. Is there a way to remedy this issue? I'd really like to play the Ascension map...
May 10, 2024
Xbox Forum Top Contributors:
SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅
April 9, 2024
Contribute to the Xbox forum!
Click here to learn more 💡
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
I can't download the First Strike map pack.
Report abuse
Thank you.
Reported content has been submitted
Is there anyone that can help?
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
bump?
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Come on, there must be someone who knows a solution to this?
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Please provide the following info: Physical region, Account region, Disc Region
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Physical region keeps changing at the moment, but I'm going to say Oxford, UK as that is where I live. The disc region is also UK and the account region is The Netherlands I think, I've tried to change it to a UK region but I don't know how.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
ok that would be your issue
check billing.microsoft.com to be sure
a region of an account once set cannot be changed
you will need to make an account that reflects your current region and buy the correct ms points then you can download it however it does not need to be gold
but for all region locked content you will have to buy with that profile
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated August 18, 2021 Views 248 Applies to: