I have a specific email message that causes the Windows 8 Mail App to crash. There is no error message but the app closes and I am taken back to the start screen. When this email message was at the top of my inbox, the Mail App would crash every time I started it. Other emails do not cause this problem.
The email was received on an Exchange ActiveSync account and has HTML and a few attachments. However, similar emails do not cause the crash.
I can open the email OK in both Outlook and web mail.
I tried running the Modern Apps troubleshooter and reinstalling the Mail App. However, if I click on this email message, it still causes the Mail App to crash.
I am happy to provide the problematic email message if that would be helpful in troubleshooting the issue.