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Hello! Are you trying to recover or access your Microsoft Account?

Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:

· I can't sign in to my Microsoft account - Microsoft Support

· Help with the Microsoft account recovery form - Microsoft Support

· How to recover a hacked or compromised Microsoft account - Microsoft Support

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Dan T

I renamed my Microsoft account to an @Outlook or a different @Live or @Hotmail ...can I change it back?

I renamed my old Hotmail account to a new one with Outlook.com. Is it possible to change it back to my previous Hotmail address?

UPDATE on 2/20/13

Some users have experienced problems accessing their email messages after renaming their account. We have turned off the “rename” functionality to investigate further. We will be updating the thread Why can't I change my Microsoft account email? as soon as we have more information to share.

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