Error in backup 0x807800C5
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Backups fail with the same error code and a message
The mounted backup volume is inaccessible.Please
retry the operation.
Retry gives the same error message.
The backup volume is a NAS box (WD My Book World Edition)
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Das gleiche Problem bei mir. Fehler 0x807800c5 beim Versuch ein Backup auf LAN NAS Server NAS69940 zu erstellen!
Jörn Puscher *** Email address is removed for privacy ***
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I had the same issue with my synology disk station. For me the following solution was helpful:
Perform System File Check (SFC), and then check if this fixes the issue.
Follow the steps:
a. Press “Windows Key + Q” to open Charms Bar.
b. Type “cmd” without quotes in the search box.
c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.
d. Type “sfc /scannow” without quotes and hit enter.
Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.
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I had the same issue with my synology disk station. For me the following solution was helpful:
Perform System File Check (SFC), and then check if this fixes the issue.
Follow the steps:
a. Press “Windows Key + Q” to open Charms Bar.
b. Type “cmd” without quotes in the search box.
c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.
d. Type “sfc /scannow” without quotes and hit enter.
Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.
Leider unter WIN 8 nicht so anwendbar!
Unfortunately, not to use under WIN8.
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I use Windows 8 Pro and fixed the issue using the steps above....
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I use Windows 8 Pro and fixed the issue using the steps above....
Second try, same result.
57% were
saved system image of
"(C :)" is created.
-> System image was
closed and ...
error 0x807800c5.
When I perform a backup without the system image, there is no error!
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ich habe genau das gleiche Problem und Microsoft meinte man solle seinen Netzwerkspeicher erneut hinzufügen aber auch dies bringt leider keine vernüftige Lösung mit sich!?
Gibt es neue Ideen oder Lösungen aktuell?
Hi Joern,
I have exactly the same problem and Microsoft said I should add my network storage again but unfortunately this is not the solution!
Are there any new ideas or solutions to date?
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Question Info
Last updated February 13, 2022 Views 81,395 Applies to: