June 10, 2024
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Ramesh Srinivasan - neilpzz - _AW_ - Reza Ameri - franco d'esaro ✅
Windows 10 black screen with cursor after login
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Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down
Do this twice
On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.
Please try each option one at a time, then see of Windows will boot . . .
Go to Troubleshoot - Advanced Option - Startup Repair
See if Windows startup can repair itself
Go to Troubleshoot - Advanced Option - System Restore
Check to see if you have a restore point you can go back to
If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Once in Safe Mode, backup your data if you do not already have a backup
Open Device Manager and check to make sure all your Drivers are up to date
Reboot to see if Windows will start Normally
If the above fails, go to Troubleshoot - Advanced Options - Reset this PC
Choose to keep your files and apps, just your files or to keep nothing
Then start the Reset
Power to the Developer!
MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD
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I hope, you might have resolved the issue.
In case, if anyone out there has the same issue, you can try the following option to resolve the issue.
Whenever you end up with 'Windows 10 blank screen with cursor after login' follow below solution.
Step 1: on the blank screen with cursor, Click 'Ctrl+Alt+Del' it will bring you the option for "Task Manager" along with other options
(You can also use the key combination CTRL+SHIFT+ESC to open the Task Manager directly.)
Step 2: Click on Task manager 'File '-->New Task (run)
Step 3: Type at Run 'services.msc' (without quotes), it will open windows services.
Step 4: Under the services, look for the service name 'AppReadiness' and double click on the 'AppReadiness" service.
Step 5: It will open 'AppReadiness' properties. Click on startup type and select 'Disabled", Click Apply and click ok.
Restart the PC:
Step 6: Click on Task Manager 'File' --> New Task (run)
Step 7: type at Run 'CMD' (without quotes) -->It will open command prompt
Step 8: At the command prompt type 'shutdown /s /f', this will shutdown the system.
Restart the system and you should be able to login without any issues.
The above fix resolves what it says in the subject and could be a workaround solution only.
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1669 people found this reply helpful
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Question Info
Last updated June 17, 2024 Views 626,850 Applies to: