Chris Spera Contact Information - Per Gabe Aul Tweet

No had the latest office 15 still right click issue now trying 16 so far ****.  Waste of space buying the pen for surface 3 win10.

Even tried disabling the right click option on pen.  A joke.

I've had countless times where I drew out detailed notes and diagrams during lecture only to find out a chunk of important text has gone missing. Worst part is if I wasn't completely paying attention to what I was writing, I may have permanently lost valuable notes.

This problem has been going on forever with no fix. Sad state of affairs for Micro$oft.

I have started receiving notifications from Microsoft about their upcoming early October release of the next Surface (4?) models, along with the "official" Office 2016 release and new supposedly wonderful Windows 10 products.  How frustrating and infuriating for those of us who have been suffering, for months and months without any meaningful response from Micro$oft, with the disappearing ink problems of the current generation of the Surface 3/Office/Windows troika, making the Surface Pro 3 the most expensive paperweights many of us have ever purchased.   

I suggest that everyone who has posted to this thread wrote to your favorite tech reviewers/bloggers/columnists prior to the October release date and direct them to this thread, the disappearing ink problems and Microsoft's lack of response. 

The least we can do is help the next generation of potential suckers/customers avoid buying Microsoft's next paperweight release. I doubt that the Surface 4 will be any better, than the Surface 3 (or a stone), at holding down papers on a desktop. 

I suggest not moving between O15 and O16, both have reports of ink disappearing.

I hope to have an update on the status of the bug by the end of next week (2nd October). 

Thank you, Mavis for staying on top of this.  I appreciate your continued support.  However, we need to find a resolution to this issue, and quickly.

MS doesn't even bother about huge flops in its flagship products - Surface Pro 3, Surface Pen and Win10. Terrible. 

I suggest not moving between O15 and O16, both have reports of ink disappearing.

I hope to have an update on the status of the bug by the end of next week (2nd October). 

In OneNote 2013 I am not having this issue. Never.

In OneNote 2016 every time that I delete something with the pen, I get this issue.

Anyway to fix the bug about single taps = right click?

Mavis,

perhaps you could respond on the thread about disappearing ink below:

https://answers.microsoft.com/en-us/insider/forum/insider_office-insider_onenote/inking-in-onenote-on-surface-pro-3-disappears/b6c5f168-f4dd-48ef-996b-8b933a28da9c?page=20

I've this issue.

Office 365: 16.0.4229.1024

• SKU: Surface 3
• Version Information
  • System Aggregator: 1.0.49500.0
  • UEFI: 1.180410.78
  • Touch: 4.25.60.0
  • Wi-Fi Driver: 15.68.3091.193

It seems to be releated to the sync mechanism.

If I turn of the automatic sync the issue disapears.

But the Ink then also deleted if I do the manual sync.

A fix would be really great.

In the meantime the Surface is just not usable to taking notes.

The Universal App is just not an alternative, it can not even render PDF printouts to take notes on it...

Update released!

We've released an update today on Windows 10. Please run Windows update and restart the device. The restart is required.

The update should resolve the tap becomes right click bug. It should also resolve the ink disappearing bug for most users, or at least reduce it.

The install is numbered KB3093266. It may take sometime to show up on everyone's devices.

Article: https://support.microsoft.com/en-us/kb/3093266

Reply back on this thread if you are still hitting either of these bugs