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Error: Windows encountered a problem and is shutting down to avoid possible damage when try to repair the computer.

Original Title: problem: key board will not work.

Problem started could not send or receive email. I did a system restore point and problem was fixed. Next log in email did not work again. I ran a registry cleaner program and email worked again. the next attempt at log in keyboard would not work to log in. I booted off original windows XP CD and tried to do a repair. I go as far as the initializing process and before it finished I got the following: Windows encountered a problem and is shutting down to avoid possible damage.
 Error: Setup encountered an error while trying to set system security. An extended error has occurred.
Error: Setup could not register the OLE Control C:windows\system32\macromed\flash\flash.ocx because of the following error: Dll register server returned error 2147647516 (8002801c)

Answer
Answer

Hi,

What is the make & model of your computer?



Let’s follow these methods & check if the issue persists:


Method 1

You may try to boot the computer in Last Known Good Configuration. It is a recovery option that you can use to start your computer by using the most recent settings that worked.

How to start your computer by using the Last Known Good Configuration feature in Windows XP

 

Method 2

I would suggest you to run chkdsk from Recovery Console & check if you are able to boot to the desktop correctly.

a) To boot into the Recovery Console, you may follow this link:

To start the computer and use the Recovery Console

b) At the Recovery Console command prompt, type the following command & then press Enter on the keyboard:

    chkdsk [/p] : [/r]

Note: At first, try to run chkdsk /p & check if it helps. Later, you may run chkdsk /r.


Refer: How to install and use the Recovery Console in Windows XP


Hope the information helps.

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Question Info

Last updated February 8, 2019 Views 391 Applies to: