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Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
· I can't sign in to my Microsoft account - Microsoft Support
· Help with the Microsoft account recovery form - Microsoft Support
· How to recover a hacked or compromised Microsoft account - Microsoft Support
February 27, 2024
Hello! Are you trying to recover or access your Microsoft Account?
Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
· I can't sign in to my Microsoft account - Microsoft Support
· Help with the Microsoft account recovery form - Microsoft Support
· How to recover a hacked or compromised Microsoft account - Microsoft Support
why can't I log into outlook from my mac anymore?
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Hi z7242,
We appreciate your time for posting here at Microsoft Community. I understand that you were unable to access your account on your Mac but can access it on your PC. Let me see what I can do to rectify the problem that your having.
Kindly check the status of your server here.
Since you can access your account on your PC and the issue only persists on your Mac, I suggest that you optimize your browser. This will serve as an initial troubleshooting step and to determine whether the issue is cause by corruption in the temporary internet files or in other cached information that is used by your browser. Visit this link for more information.
We also suggest that you try to use other browser on your Mac to check if you will encounter the same issue. This will help us isolate the problem and will help us determine if this is a browser specific issue. To know more about the best browser for Outlook.com please refer to this article.
Please let us know the results so that we can provide further assistance.
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I have a very similar issue
I can log in from my web browser (Safari) but Outlook on MS Office for Mac no longer works.....
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4 people found this reply helpful
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6 people found this reply helpful
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Question Info
Last updated February 26, 2024 Views 13,152 Applies to: