microsoft word has stopped working

 hello I purchased a Acer Windows 8 computer from the retail store Future Shop. With it came Microsoft Office 365 and it was working very well then it started to say "Microsoft Word Has Stopped Working". I figured the trial was over and decided to purchase Microsoft University today. I installed it and I still get the same problem.

 

I have tried winword /safe launch which works. How can I get Microsoft Office to work properly?

 

please help me,

 

loyal Microsoft customer.

 

Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
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Note that I do not work for Microsoft
https://mvp.microsoft.com/
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Please specify Word version & OS in your question

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Last updated October 5, 2021 Views 253 Applies to: