Before we proceed with troubleshooting, I would need little information on the issue.
Are using speakers / head phones to listen to audio?
If you have disabled the audio device, then you might not see it under the list of playback devices. I would suggest you to follow these steps to make sure you see the disabled devices:
Click Hardware and Sound and then Click on
Sounds.
Under Playback tab, right click on the empty area and make sure
“Show Disabled Devices” has a check mark on it. If headphones/Speakers are disabled, it will now show up in the list.
Right click on the device and
Enable it. Click OK.
If the issue still persists, try enabling speakers automatically using steps below.
Go to Settings> Click on themes> Advance sound settings> right click on the speakers or the audio device youo have connected > click on
Configure device.
Test the sound level you want, click Next.
And configure the audio devices.
Hope this helps you. Do reply if you need further assistance on Windows 10.
Thank you.
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