I recently changed my Microsoft account password. After a few days, I noticed that my credentials hadn't been updated for Office and it wouldn't let me change them so I removed my Microsoft account entirely from Windows. Now I can't sign in to my account, or any Microsoft account, from anywhere -- e.g. in Setting when I select "Add an account" and then "Outlook.com", a grey dialog box pops up and then immediately disappears.
Here's the error I get in Event Viewer
App <App> terminated itself by calling terminateApp API. App details are as follows: Display Name:<Microsoft account>, AppUserModelId: <Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy!App> Package Identity:<Microsoft.Windows.CloudExperienceHost_10.0.19041.964_neutral_neutral_cw5n1h2txyewy> PID:<12920>. The API was called from the context of the following HTML document: </default.html>. Error object passed to terminateApp carried the following details Description:<{"exception":null,"error":{"originatedFromHandler":true,"asyncOpType":"Windows.Foundation.IAsyncOperation`1<Windows.Storage.StorageFolder>","asyncOpCausalityId":165},"promise":{"_oncancel":null,"_nextState":null,"_state":{"name":"error","enter":"[function]","cancel":"[function]","done":null,"then":null,"_completed":"[function]","_error":"[function]","_notify":"[function]","_progress":"[function]","_setCompleteValue":"[function]","_setErrorValue":"[function]"},"_value":"[circular]","_isException":false,"_errorId":2,"done":"[function]","then":"[function]"},"id":2,"setPromise":"[function]"}>, and Stack Trace:- WinRTError: Unspecified error
The specified property name (System.ItemNameDisplay) is invalid. The property may not be registered on the system.
at Anonymous function (ms-appx://microsoft.windows.cloudexperiencehost/js/discovery.js:142:17)
at Promise.onSuccess (native code)
at Discovery._getJSONFileData (ms-appx://microsoft.windows.cloudexperiencehost/js/discovery.js:141:13)
at Discovery.getApiRules (ms-appx://microsoft.windows.cloudexperiencehost/js/discovery.js:236:13)
at Anonymous function (ms-appx://microsoft.windows.cloudexperiencehost/js/tokenProviderManager.js:165:17)
at Anonymous function (ms-appx://microsoft.windows.cloudexperiencehost/Microsoft.WinJS-reduced/js/base.js:2:44496)
at MSATokenProviderManager.prototype._initializeWebView (ms-appx://microsoft.windows.cloudexperiencehost/js/tokenProviderManager.js:159:13)
at Anonymous function (ms-appx://microsoft.windows.cloudexperiencehost/js/tokenProviderManager.js:70:17)
at p (ms-appx://microsoft.windows.cloudexperiencehost/Microsoft.WinJS-reduced/js/base.js:2:37380)
at M.enter (ms-appx://microsoft.windows.cloudexperiencehost/Microsoft.WinJS-reduced/js/base.js:2:40967)
.
What I've tried:
- sfc
- creating a new administrator account and trying to add a Microsoft account there (same issue)
- Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
- wsreset
I'm running Windows Insider build 19043.964