Describe your symptoms in detail. Tell us how you connect to Outlook.com (what browser, what browser version, what Windows version, etc.) and precisely what you see when you try what it is you're trying. If you get an error message, post it unedited
here. In fact, it would be best if you included all of this in your own, fresh thread rather than replying to someone else's thread. Use Participate>Ask a Question at the top of this or any other forum web page.
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