Microsoft Word has stopped working

My Word 2013 was working flawlessly, until one time that I tried to open file 'A' and it crashed. Since then it keeps crashing no matter what file I'm trying to

open. If I try to open file 'A'  from Word itself, it tells me that, the last time I tried to open it it caused a serious problem, and that I could recover the file but lose all my formatting.

Now, Word's not even opening a New File.

Here's the Event Log;

Description:
Faulting application name: WINWORD.EXE, version: 15.0.4631.1000, time stamp: 0x5396ace5
Faulting module name: VBE7.DLL, version: 0.0.0.0, time stamp: 0x5339e2e7
Exception code: 0xc0000005
Fault offset: 0x001a917b
Faulting process id: 0x1a88
Faulting application start time: 0x01cfb91c15293aa2
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\WINWORD.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\VBA\VBA7.1\VBE7.DLL
Report Id: 56ff4e55-250f-11e4-8271-7c7a9128454b

I'd really appreciate help. Thank you.

Answer
Answer

See the Article “Why can’t I start my Office 2013 application at:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article:

http://support.microsoft.com/kb/2739501

saving it to your computer and then running it.

Then reinstall Office by logging into
www.office.com/myaccountwith your registered email address and click Install Office.

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Last updated February 14, 2022 Views 3,799 Applies to: