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Microsoft Word 2010 not responding
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Is this Word as part of an MS Office suite or is it Word in Office Starter as in one of your earlier posts?
Does Word itself open (not any doc)?
Currently win11 Pro & O365 Bus, multiple devices
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See the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word" at:
http://support.microsoft.com/default.aspx/kb/921541?p=1
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy
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Did the word registry delete the first one but no change.
Not sure if I have the patience to do the rest.
thanks.
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Did the word registry delete the first one but no change.
Not sure if I have the patience to do the rest.
thanks.
Hello,
Thank you for your response.
In order to resolve this issue further, I request you to provide us some error information which could help us in identifying the issue and resolving it. Let us follow these steps to generate the error report.
- Click on Start > Control Panel. In Control Panel click on Administrative Tools > Event Viewer.
- If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
- Now below Event Viewer expand Windows Logs and then below this click and select Application.
- On Application check if you are able to find an Error highlighted in a red circle with a white exclamation mark.
- Make sure that it is an Application Error and talks about the Word error.
- If found, then please note down the detailed error (it should also include Faulting Module).
Send us the error report.
Thank you.
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Question Info
Last updated October 5, 2021 Views 0 Applies to: