Good Morning
One of our clients is having an issue on Microsoft Word 2010. The Client uses document templates for all of the work they do. In their office, all of the computers are Microsoft Windows 7, with Either Office 2010, or Office 2013 Installed. The problem is that on Office 2010, the formatting of these document templates is not correct. The Bottom of some of the words is chopped off, but in Office 2013 it is fine.
Also, This computer was recently reinstalled with Windows 7, and I have checked to make sure office is up to date, completed a repair on the office installation, made sure that windows is up to date and tried various different printer drivers on the computer to see if we could resolve the issue
I have attached some images on this post for referance, but due to confidentiality I have had to remove some of the lettering frmo the customers logo, but you can see the issue.
The First Image, is what the document looks like in Word 2013, and the second image is what it looks like in 2010, that is causing the problem.
- Office 2013
- Office 2010
Thanks in advance for your help with this!