Hi,
I can't reset the password on my son's Minecraft account. We've tried everything, but it seems like that either the email has been changed, or there is something blocking the email being sent out for password reset.
I've tried to ask in Mojangs support, but they refer me to Microsoft due to the type of account being Bedrock edition of Minecraft. We're playing on PC, but I don't know where to post the questions, therefore it goes into Xbox category.
We've approached Microsoft earlier and gotten the response that we should contact Mojang, who in terms point to Microsoft - please don't defer the question again, they still keep pointing in this direction for support.
Thank you.